SUPPORTING CLIENTS DURING THE CORONAVIRUS (COVID-19)
COVID-19 is a crisis of unprecedented magnitude and it affects all of us. It will have both an immediate and long-term impact on how we function as organisations and people.
Naturally, during this period, we understand that clients will experience a range of challenges. Here are some of the measures we are taking to support them.
SUPPORTING OUR PEOPLE TO SUPPORT YOU
In line with governmental advice, we have enabled fully operational remote working for all Wunderman Thompson Commerce employees. Protecting their health and safety is paramount. They, in turn, are doing everything possible to support our clients, with the tools, technologies and other resources available to do so without disruption. We care deeply for their well-being and are providing the necessary support as outlined by a raft of initiatives by our parent company Wunderman Thompson.
KEEPING IN CONTACT WITH US
If you’re a client, your account managers and teams remain fully operational and available to you. They are supported by helpful technologies to keep you and your teams connected with us.
If you’re not a client and are looking for help with your eCommerce operations, please contact us.
HELP DURING THIS TIME
As widely reported, digital commerce is experiencing a surge right now, and we are working with clients to make sure they understand the short and long-term impacts and options. We have written a series of guide books to help them and other businesses navigate the challenges. Please contact us here for your own copies.
Our website is always available at wundermanthompsoncommerce.com. New insights, articles and reports will continue to be added to our Insights page.
MONITORING THE SITUATION
We are continuing to follow Government advice as it develops, and will update this page in line with this.
UK GOVERNMENT ADVICE
The government’s Coronavirus action plan provides information about the government’s response.