SUPPORTING CLIENTS DURING THE CORONAVIRUS (COVID-19)
COVID-19 is a crisis of unprecedented magnitude and it affects all of us. It will have both an immediate and long-term impact on how we function as organisations and people.
Naturally, during this period, we understand that clients will experience a range of challenges. Here are some of the measures we are taking to support them.
SUPPORTING OUR PEOPLE TO SUPPORT YOU
In line with governmental advice, we have enabled fully operational remote working for all Wunderman Thompson Commerce employees. Protecting their health and safety is paramount. They, in turn, are doing everything possible to support our clients, with the tools, technologies and other resources available to do so without disruption. We care deeply for their wellbeing and are providing the necessary support as outlined by a raft of initiatives by our parent company Wunderman Thompson.
KEEPING IN CONTACT WITH US
If you’re a client, your account managers and teams remain fully operational and available to you. They are supported by helpful technologies to keep you and your associated teams connected with us.
If you’re not a client and are looking for help in these challenging times, we are still open for business. Please contact us through these channels.
ADDITIONAL HELP DURING THIS TIME
As widely reported, digital commerce is experiencing a surge right now, and we are working with clients to make sure they understand the short and long-term impacts and options.
Our website is always available at wundermanthompsoncommerce.com. New insights, articles and reports will continue to be added to our Insights page, including help and advice during these difficult times. The digital commerce services we offer to clients to support the end-to-end journeys of their customers are here.
MONITORING THE SITUATION
This is a rapidly-changing situation and we are continuing to follow Government advice as it develops, and will update this page where new measures are put in place.
UK GOVERNMENT ADVICE
The government’s Coronavirus action plan provides information about the government’s response.