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How to manufacture a better customer experience
James Webster contributes to the Salesforce partner conversation on peak - part 2
James Webster contributes to the Salesforce partner conversation on peak - part 1
Nike ended its pilot relationship with Amazon. What does this mean?
How Amazon is simplifying its services for customers
Why customer returns are important
Media Alert: Two thirds of children want to buy from companies that do good in the world
Online Marketplaces: getting started & scaling up
B2B Commerce: Taking a phased approach to platform migration