Martien Valent

Chapter Lead Product Owners, Netherlands

As Head of Services, I coach and inspire the managed services team and the IT department members. Our professional application managers make sure clients’ applications are maintained, and that they’re up and performing, and advise our clients on operational challenges. The IT department provides a stable and well-equipped working environment for Wunderman Thompson Commerce.

What attracted me to working with Wunderman Thompson Commerce was working with skilled and passionate professionals that embrace innovation and new ways of working. I get a buzz out of the positive environment where co-workers from several departments join their expertise and efforts to create great solutions for our clients.

I think the next big thing in digital will be Programmatic Commerce. Your fridge will automatically add milk and cheese to your shopping list and your digital personal assistant will advise you on book releases from your favourite authors, presents for your friends’ birthdays – all will be added to your order with just one swipe of your smartwatch.

My 21st-century problem is that, with social media and modern communication tools, I spend less time with, and speaking to, people.

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