Director of Delivery, EMEA, Netherlands
I am Head of Projects and my role is keeping our customers happy by facilitating our project managers and scrum masters so that they can focus on our customers’ needs. I am also the one in contact with customers to answer any questions or concerns they may have.
I wanted to work at Wunderman Thompson Commerce as it is a company with a group of enthusiastic people with a massive amount of knowledge about ecommerce and a positive drive to share this knowledge with their customers. It is a highly motivating environment to work in, with a sound vision of future developments. I get a buzz out of the knowledge, experience, enthusiasm, pro-activeness and professionalism of my co-workers.
I think the next big thing in digital will be personalised experiences and mobility. Being able to provide personalised experiences to on-the-go consumers is going to be a real game-changer.
My 21st century problem is when my fridge tells my self-driving car that it has to take a detour because I am out of milk!